Privacy Statement – HappyFeet UK

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This site uses cookies for marketing, personalisation, and analysis purposes. You can opt out of this at any time or view our full privacy policy for more information.


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the General Data Protection Regulation (GDPR).

These new rules came into effect on 25th May 2018 and replaced the UK’s Data Protection Act 1998.

We collect information about you for two reasons.

  1. To process your order.
  2. To provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you. This may also include passing your details to delivery companies so that they can deliver your parcel.

The types of information we will collect about you:

  • Your name
  • Address
  • Phone number
  • Email address
  • Credit/debit card details

Your card details will be collected and processed by either PayPal or WorldPay when you make a purchase (please select at the checkout).

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up-to-date. If there is an error, we will rectify this immediately upon being notified.

You can contact us to find out what information we have on you and discuss how you wish us to process it. An example of this is asking us to delete certain information like your phone number but not your address. You can also request for all your data to be deleted from our systems.

We will provide a copy of all the information we have on you if it is requested by you. Please email or write to us to obtain a copy. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments about privacy, you should email us at

Unsolicited Commercial Email / Spam

We will not send any unsolicited commercial email (also known as spam) to personal email addresses and all marketing emails will include details of how to opt-out / unsubscribe.

Let our customers speak for us.

Dawn Sandy

" “Thank you very much for the refund of £34.95 after unfortunately the happy feet insoles didn’t work for my husband. I would have no hesitation in recommending your services to other people in the same circumstances.” "

Totally Converted

"I am totally converted and although not cheap would encourage anyone to give the insoles a go."

Patricia Freeth

" “I would like to say how fantastic your insoles are. For years I have danced Flamenco which really gives your feet a pounding. When I became a Diabetic my feet became so sensitive that I found it difficult to walk at times never mind dance This made me very sad as I have always loved my beautiful shoes and now I was unable to wear of them. My husband bought me a pair of your insoles at a County Fair last summer and I have worn them every day since even taking them on holiday to Barbados. My feet have so improved that last week I wore a pair of high heels for the first time in five years, which so improved my self confidence. I have high hopes of returning to flamenco.” "

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